Terms and Conditions


By browsing and using this website, you are agreeing to comply with and be bound by these terms and conditions of use, which together with our privacy policy (found here), govern Rose and Thea's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, you must not use this website. 

The content of the pages of this website, including product details and pricing, is for your general information and use only. It is subject to change without notice.

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website, and any products or information available through this website, from the date of the publication of the revised terms and conditions on this website. It is your responsibility to check this page regularly to ensure you are familiar with the current version.

 

Limited Warranties

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

 

Limitations and Exclusions of Liability

Your use of any information or products found on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any information or products offered through our website meet your specific requirements. 

 

License to Use Website

This website contains information and products which is owned by or licensed to us. This includes, but not limited to, content and product design, layout, look, appearance and graphics. Any redistribution or reproduction of part or all of this material in any form is prohibited other than in accordance with the following:

This website and its content and products is copyright of Rose and Thea © Rose and Thea, March 2017. All rights reserved.

You may print o download to local hard disk extracts for your personal and non-commercial use only. 

You may copy the content to individual third parties for their personal use, but only if you acknowledge this website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. 

Unauthorised use of this material or this website may give rise to a claim for damages and/or be a criminal offence.

 

External Links

From time to time, this website may also include links to other websites. these links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

 

Law and Jurisdiction

Your use of this website and our products and any dispute arising out of such use is subject to the local laws of Rose and Thea. 

 

Safety

All care has been taken in the making of our products. For safety reasons we advise you to remove bibs and headbands before putting your little one down for a nap. This helps prevent choking hazards and ensures bibs cannot cover their face while sleeping. Please supervise infants and children under three while wearing our products.

 

Payment

All pricing that appears on our website is in Australian Dollars (AUD). Pricing is subject to change at any time and without notice.

We use PayPal as a payment method on our website as it is one of the safest options. You do not need a PayPal account to checkout and pay with PayPal. PayPal accepts all major credit and debit cards: Visa, MasterCard and American Express.

Payment can be made via Paypal or Credit Card. We are not responsible for any fees passed on by your bank.  Payment details are private and only held by the bank or institution processing the sale on our behalf.

 

Postage

Our products are ready to post within 3 business days. Longer processing times may occur over public holidays, during sales or product launches. 

 

Within Australia - We offer a flat rate postage cost of $6.00 , with free standard shipping for orders over $50. These prices include a tracking number. You can also purchase express postage for $10 however please note that we are not in the overnight guarantee zone.

New Zealand - We offer a flat rate postage cost of $15. This price includes basic tracking details.

Please note no responsibility for delays can be taken once your parcel is with Australia Post. Allow up to 10 business days for for both domestic and international standard delivery. Delays may occur over public holidays and during school holidays.

Ensure your postal and contact details are correct at the time of ordering. We are not accountable for any unclaimed parcels due to errors made by the customer. If a parcel is returned to us we will be happy to repost at the customer's expense. 

 

Returns + Exchanges

Please note that returns will not be accepted for change of mind or if you order the wrong size. Please choose carefully and check your order before finalising. All information regarding our sizes can be found under each product listing.  If there is a fault with your product, we will happily exchange it (stock permitting) or offer a store credit as well as include return postage. Please contact us first via email (roseandthea@gmail.com) so that we may assist further.  Returned product must be in the condition in which it was purchased - unworn, unwashed, unsoiled and with any tags still attached. We will inspect all product before issuing an exchange/store credit.